Even though the web hosting service supplied by the different companies is relatively identical, each provider has got a customized platform with its own tweaks and different ways to carry out certain procedures. In this situation, an information-crammed knowledge base would be stunningly helpful both for people with no practical experience and for technically experienced users who will sooner or later discover how specific procedures are accomplished, but will waste valuable time in the meantime. The objective of such a knowledge base is to help make the hosting service quick and easy to use, saving users loads of time and effort. The outcome is more contented clients, since they can quickly find the information they are seeking, and considerably less work for the customer support team members, because typically the vast majority of the inquiries and problems that clients have got are already listed in the knowledge base. Provided that the articles are properly written and cover more things, you will be able to discover more not only about your account, but also about the web hosting service in general.

Extensive Online Documentation in Hosting

If you have bought your first hosting plan through our company or have moved your website over to us, you’ll become familiar with our platform and our created-developed Hepsia hosting Control Panel before you know it as we have prepared an extensive web-based knowledge base where you can find all the info that you will ever need – both general info in regard to the web hosting service as a whole and more specific info about the separate features that you can make use of and the complications that you may face. The articles themselves are located in 2 places. The complete article collection is accessible through the Control Panel’s Help section. You can read relevant articles about the different functions in every section of the Control Panel as well. You can acquaint yourself with how to accomplish pretty much everything, from creating an .htaccess config file to managing an electronic mailing list, and all the articles feature in-depth guidelines, so you won’t ever get puzzled on account of an ambiguous text. Certainly, in case you bump into a more specific problem and you don’t find a solution in our knowledge base, you can contact our customer service staff 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will permit you to access the comprehensive online help documentation that we have prepared for you. The articles themselves offer generic info on our web hosting services, informational tutorials about the different features that you can access, as well as troubleshooting instructions that can help you correct common problems that you may encounter. The topics that we have included cover more or less everything, from elementary things such as how to host a brand-new domain in your account, to more intricate ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a particular Control Panel section will always be available on the right side of the page that you’re on, while the full article collection can be accessed through the all-encompassing Help section.