Linux Dedicated Hosting Services
24–7 Support Service

A 1–Hour Response Guarantee

We provide a sixty–minute response warranty for every support ticket or email that you send to our customer care team. We’ll quickly respond to all the general enquiries and forward the matter to our administrators in case additional assistance is needed. If you take advantage of the Optional Managed Services package, we’ll complete any of the included server administration services at a time that has been discussed with you beforehand.

A Top–Quality Customer Service

Our client support staff will be at your disposal 24–7–365 should you require assistance while working with the Website Control Panel or with any of the applications that we pre–install for you on the dedicated server. What is more if you require assistance handling the daily admin tasks on your server, you can make use of our Optional Managed Services package, that includes data backup hard disk drive storage space, Operating System updates on a weekly basis, problem troubleshooting and installation procedures, server monitoring and rebooting services, etc.

A User–Friendly Help Area

We have equipped the Website Control Panel with a circumstantial knowledge base, which features in–depth explanations of its features and functions. Moreover, we have shot exhaustive video tutorials that will further show you how to carry out a particular action or resolve a regularly encountered problem. The how–to articles and the video tutorials are readily reachable from each section of the Website Control Panel through the Help and Videos buttons in the top right corner.