Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Website Control Panel you can find a detailed Help Center section offering a ton of articles and frequently asked questions. They are compiled by our support team of competent technicians. Simply type in your question and our clever platform will offer you the best answer.

  • Top quality support service

  • Instructional Videos

  • For all of you who would rather learn how to handle a commonly encountered problem by watching a video tutorial, we’ve added a compilation of video tutorials to our Website Control Panel. All the video lessons are brief and simple to comprehend. They offer you step–by–step demonstrations of various website management procedures.

  • Intuitive help center

  • A 1–Hour Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24–7–365 technical support service and a 1–hour support ticket response time guarantee. Our capable customer service technicians will be at your disposal 24/7/365 to answer your queries and to take care of any problem that you may possibly chance upon. Just send a helpdesk ticket from the Help Center and we’ll respond back to you momentarily.