Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Guarantee

  • Our technical assistance team is on duty nonstop to reply to all your service demands. Every ticket you post to us shall be resolved within maximum sixty minutes. If your issue calls for the aid of one of our administrators, we are going to forward the ticket to the technician on shift and will let you know that the situation is being resolved.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We offer you 24 hours a day tech assistance via a lightning fast ticketing application included in your Control Panel. You could e–mail us whenever you want about any of the software packages that come pre–installed on your virtual server, this includes the desired Linux distribution, the server administration panel and our in–house made Website Control Panel.

  • Intuitive help center

  • A Descriptive Help Section

  • Each section of the Website Control Panel that is available at no cost with your VPS features an incorporated knowledge base. You’ll find an array of thorough how to posts and a group of step by step video lessons that display all the regular site supervision tasks. You can easy–access them by hitting the Help or Video keys in the upper right corner of each Control Panel section.